Why FiveE?

Our Story!

FiveE Travel was born from a deep passion for exploring the world. Shane, our founder, has always been drawn to travel, dedicating much of his life and his finance to experiencing new places and learning their stories. With a background in tourism and an unshakeable passion, Shane spent years and years visiting different countries, investing his time and resources into truly understanding each destination. His travels took him across Asia Countries, where he explored diverse cultures, landscapes, and traditions. But it was New Zealand that captured his heart and felt like his true home. Inspired by his experiences and driven by his love for tourism, Shane decided to turn his passion into something more. That’s when he founded FiveE Travel, a travel company built on the belief that traveling should be about more than just seeing the world. This is where our story unfolds, marking the beginning of an exciting new chapter.

Our Name aligns with our mission!

FiveE combined by “5” and “E” and stands for 5 core values of the trips. They are Entertainment, Education, Exploration, Exchange and Ecotourism. With slogan “Where experiences begin “. We always ask a question. Why we travel, what we gain from traveling and how to make people satisfy by traveling. All these questions lead us to an answer, which we must focus on. Fivee was born in that situation. It does’nt mean we only focus on 5 these values on every journey, FiveE means we hold on the trips values and would like to tranfer all these value for our customers. We always think how to customer can have experiences in every place they go. So, In every trip, We carefully tailor the itinerary which gives customers the best experience.

For us, travel is not just about the moment—it’s about leaving a positive impact for future generations. Your journey begins the moment you start your trip, but our mission starts long before that—from the moment you click on our website and book a tour. We’re dedicated to building a relationship with you, sharing our passion, and ensuring you feel cared for throughout your adventure. But our connection doesn’t end when the trip is over.

In our view, success isn’t just measured by how enjoyable the trip was, but by what you take with you afterward. We want each journey with us to be more than just entertainment and exploration. Our hope is that you walk away not only enriched by the experience, but also with valuable lessons and insights for the future. That’s the true core value we aim to deliver with every trip.

Our resources!

• Our people:

FiveE is incredibly proud of our dream team. Our top priority when we recruit our staff is having a true love of tourism. When you love tourism, you can place yourself in customer’s needs to understand them, helping you provide the best option just as you would for yourself. Along with passion, our team is well-trained with a tourism background, sustainable tourism and customer service, especially for those who directly contact customers. All of the team members have a chance to take family trips to experience our itinerary, build relationships with our suppliers and local communities to make sure they become tourism specialists and can resolve any issues effectively. We are also working with trusted suppliers and local partners who have contributed to tourism for many years, so you can be confident that you are in good hands.

• Our service:

“Your unforgettable journey is our greatest achievement”. This core value shapes everything we do, especially our tour design. Our itineraries are carefully designed from our firsthand travel experiences. Offering a blend from must-see destinations to hidden gems off the beaten track. But we understand that each customer has their own dream and unique attractions they want to experience, and they deserve satisfaction in every aspect of their journey.  If none of our trips fully meet customer’s expectations, we will customize an itinerary to make sure that they reach their satisfaction. Moreover, to ensure your trip runs smoothly before, during, and after your journey, we have a dedicated support team available 24/7. You’ll have a tour guide by your side throughout the trip, and behind the scenes, our operations and guest support teams are always in touch with them and on call around the clock. You can travel with confidence, knowing you’re in great care.